A step-by-step guide
How-to: Create an account
Before you get started, make sure you have the following:
- A valid email
- A utility bill
- On your bill, you will need: your account number
- The security token
Your utility bill will have your account number and your security token. You will need both of these to create your account.
When you enter your account to create your account, do not leave spaces. On your bill where the spaces are, include dashes (-).
You will be taken to the Sign-in page, scroll down and click "Need to set up an account?"
Read and accept the terms by clicking "I Accept" at the bottom of the page.
Once you accept the terms and conditions, you will now have to enter your email address and then click "Get started."
Check your email inbox for an email from firstname.lastname@example.org, open the email and click on the activation link.
If you do not receive an email after several minutes, check your junk inbox, it may have been filtered there.
Now you will need your utility bill for your account number and security token.
When you enter your account to create your account, do not leave spaces. On your bill where the spaces are, include dashes (-). Your account will be 3 numbers a dash, 7 numbers a dash and then 3 numbers.
Once you have filled out the form, click "Submit."
After you click "Submit" you will be taken back to the sign-in page.
Enter your email and the password you just created, and click "Sign in."
You have created your account and now can explore your water usage data.