Smart Water Meters

Advance Metering Infrastructure (AMI) is a technology that allows utility meters to be read remotely. These upgraded water meters allow accurate on-demand, and automatic utility readings. A web portal will be provided later in the year providing users with in-depth information about their water consumption.

An accommodation program is available for residential properties. Accommodated properties will have a new AMI compatible water meter installed without the radio transmitter. To be eligible for the accommodation program, property owners or tenants with owner's acknowledgement need to complete the application form and agree to monthly fees and future radio installation removal fees (at the time of the radio removal or installation) and agree to allow a City worker to enter the premises on a quarterly basis to complete manual meter reads.

• City Accommodation Policy
• City Accommodation Application 

Smart water meter upgrades provide benefits to you and to the City. These upgraded meters will give you useful information, which allows you to make informed decisions about your water usage. The City can also pinpoint water issues quickly, which limits wasting of water.

This on-demand information online at your fingertips and provides accurate usage. This means that your billing will be based on real data - not estimates. With smart water meters, you will no longer have to read your own meter and phone or mail in your usage.