Pay your water bill online. You can pay online with:
- Credit card
- Debit Visa
Potential Postal Strike
Important info for you re: City operations during a mail disruption
Payments during potential postal strike
Payment for bills, taxes, or bylaw fees can be made online using a credit card or Visa/Mastercard debit with our online payment form. You can also pay through your financial institution or in person at City Hall during regular business hours using cheque, money order, cash, or debit card.
Billing during potential postal strike
During the postal strike, no paper bills will be mailed to utility customers. To make sure you are still receiving your utility bills, the City encourages you to sign up for e-billing.
Customers are reminded to sign up for free text alert reminders for utility services. This will remind you of a payment amount that is owing, and it will help you avoid service disconnections.
If customers do not sign up for e-billing and text reminders, they are asked to call City Hall to confirm the balance owing for their utility account. Payment deadlines for utility billing remain the same, whether bills are received through mail or email. Late payment penalties will still be incurred.
Make a payment online.
There are many easy ways for you to pay your utility bill.
Come to City Hall, 1291-101st Street to make payment. We are open Monday to Friday from 9 a.m. to 4:30 p.m., closed for statutory holidays.
We accept payment by:
Your bank or telephone banking
You can set up various ways for water bill payment with your bank. Make sure you have your current utility account number when you set up payment.
Your account number is found on the top left corner under the City’s contact information.
You can drop off payment anytime in the City Hall secure drop box located at 1291-101st Street, in a slot by the door that is closest to the corner of 13th Avenue and 101st Street.
Include your payment stub with your payment in a sealed envelope.
Accepted drop box payments:
Set up pre-authorized water payments with the Water Installment Payment Plan Service (WIPPS). WIPPS uses your previous year's billing and averages it into monthly payments. Our utility clerk will notify you if payments need to be adjusted. Payment is made by direct withdrawal from your bank account. Payment is taken on the 20th of each month or the next business day.
To sign up for WIPPS you will need to:
Do not mail cash.
Include your payment stub with your payment in a sealed envelope.
City of North Battleford
PO Box 460
North Battleford SK S9A 2Y6
You can sign up for utility e-billing and have your bill sent to you by email. Signing up is quick and easy.
Reminder service
We offer a free text message reminder service for past due utility accounts. Automated reminders are sent to people to remind them they have a past due bill, to help them avoid water shut off. Sign up by emailing us with:
Houses built after 1948 most likely were constructed with copper pipes.
According to files, there are 369 properties in the City of North Battleford with lead service lines. Lead service lines were a common practice in homes being built before the 1980s. Through a process called corrosion, lead can leach from lead service water lines into drinking water and can be harmful to human health, especially for young children, infants, and pregnant women. The City of North Battleford offers an Annual Monitoring Program to those properties (usually gets sent out in August) to test the drinking water for lead levels. Results are provided to each property.
The best option to reduce the exposure to lead from lead service lines is to remove those lines and replace them with plastic pipe. There are two options available for City residents (cost-share options are available): Replacement in conjunction with the Underground Pipe and Asphalt Replacement Program (UPAR) or replacement outside UPAR.
If you have lead service lines in your house and would like to sign up for the Annual Monitoring Program, please contact us at 306-445-1700 or visit us in-person at City Hall.
At the bottom right of the page you will see “Amount Due $”. That is the amount you need to pay. That amount includes your current bill and any overdue amounts and penalties.
Payment is due when you receive the bill. We normally allow payments without penalties until the end of the month. The Due date is at the bottom left of your bill.
A penalty of 1.5% is applied to all accounts that are unpaid by month end.
Is there a penalty or disconnections with a WIPP account
No penalty or water shutoff will happen if your account is in good standing. If payment is not made due to NSF, all balances become due and subject to interest. If you withdraw from WIPPS all balances are due and subject to normal payment deadlines.
How do I cancel my WIPPS account
Withdraw from WIPPS by giving the utility clerk written notice at least 2 weeks before the next payment is due.
If I don't pay my bill by month end will my water, be shutoff?
No.
You will have 20 more days to pay your outstanding balance. Water shutoff usually happen on the 20th of each month.
Will I get a shut off notice for non-payment?
Subscribe to the free text reminder service to receive notice if your utility account is past due. Information about this service can be found in the above section.
If your water was shutoff because of non-payment there is a $100 re-connection fee, in addition to arrears.
How do I disconnect my utility account
Come to City Hall or call us 306-445-1700
How do I make a water connection
Visit our Apply for a water connection page and learn how to make a water connection.
Levy means the current bill (it includes your water consumption, sewer, and basic charges for the current month).
Contact Us
City Hall
1291-101st Street P.O. Box 460
North Battleford, SK S9A 2Y6
306-445-1700
reception@cityofnb.ca
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