City of North Battleford - Saskatchewan
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Smart Water Meter Upgrade Process
Smart water meter upgrades are mandatory - book your upgrade today
June 15th 2021

The City of North Battleford is now in the fourth month of our MANDATORY Smart Meter Installation. The City has installed over 10% of meters throughout the city. Some of our installation zones have several properties that have yet to book their meter changeouts.

Installs Ending in Zone 1

Residents in Zone 1 have received a minimum of three communications delivered to their property asking them to contact KTI Limited to have a new water meter installed, free of charge. Zone 1 is entering the last phase of meter installs in the area. Anyone who has not booked an appointment in Zone 1 will be receiving notification of their pending water shut-off this week. To avoid having your water shut off please call the KTI booking number or visit their website to book your appointment.

Installs Soon Ending in Zone 2

In Zone 2, those residents who have not booked or had their water meters already installed will be receiving notice of water shut-off next week. Residents will have 1 week after receiving their notification to book their appointment. To avoid having your water shut off please call the KTI booking number or visit their website to book your appointment

Zones 3 through 6

Zones 3 through 6 are actively booking appointments.

Booking
Properties in Zones 1 through 6 may book their smart meter installation appointment by calling KTI at 1-833-543-8807 or booking online at www.ktiappointment.com. Your booking password is included with your notifications. Residents living outside of the open zones will receive notification in the mail once their zone is open.

Background
The meters are being upgraded from ageing analog meters that are nearing their end-of-service-life to smart water meters.

The new meters will provide property owners on-demand information about their water use and detailed statistics of previous use. Meaning, residents will have tools to identify if they have a water leak on their property. With current analog meters, a small leak is easily unnoticeable, wasting money and resources. Further, the new meters will allow the City to optimize our water infrastructure and reduce our environmental footprint. Just like residents, the City will have tools to assist in identifying small leaks.

Upgrade Process

Upgrades are being completed by zones. When your zone is active for booking and installation, each property in that zone will receive a series of communications over 6-8 weeks, notifying you that you can now schedule the installation of the new meter. The information delivered to your property will include information on how to book your upgrade. Booking can be completed by phone or online, through KTI. Installation for residential properties is estimated to take between 30-minutes to an hour.

Book your upgrade at your soonest convenience with a time that best meets your schedule. Appointments are available in 4-hour blocks morning, afternoon, evening, and on Saturdays. Households or businesses that fail to book the installation of the new water meter will have their water shut off until they book the upgrade. Delays of the project because of the individuals failing to book will cause additional costs to all ratepayers.

COVID-19 Safety Measures

The health and safety of our citizens and our installers are a priority of this project. Our installers follow detailed COVID-19 plans and precautions to help keep you and themselves safe. KTI Ltd COVID-19 practices are available on our website www.cityofnb.ca/smartmeter.

 Map of active zones

For more information:

Dustin Tungilik MacDonald, Communications Administrator
306-445-1713 | dmacdonald@cityofnb.ca

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